Home > Customer Reviews
Customer Reviews

It would be impossible to recommend someone more highly than Fred Shaner with......
It would be impossible to recommend someone more highly than Fred Shaner with Staley Insurance Agency! Fred helped me secure a complicated liability insurance policy. His patience and willingness to assist in every way was invaluable to me! Fred went far above and beyond what was necessary to help me complete this step in making a dream come true!
—Amy F

Katie couldn’t get me a better rate but was very friendly I appreciated her......
Katie couldn’t get me a better rate but was very friendly I appreciated her time and was very helpful.
—Alex J

5 stars!...
—Suzette L
CF
Penny Knapp is wonderful and very helpful!...
Penny Knapp is wonderful and very helpful!
—chuck f
EF
Penny was all anyone could ask for as an insurance agent! She saved me a ton......
Penny was all anyone could ask for as an insurance agent! She saved me a ton of money, and was patient, kind, and thoughtful.
—Eddie F

We have had Staley Insurance for years. They are always a phone call away and......
We have had Staley Insurance for years. They are always a phone call away and so helpful. Their customer service is incredible. Making what is a usually unpleasant task easy. Penny Knapp is a wonderful agent and will help you find the best coverage. We are very happy customers.
—Tammy K
JS
Penny was great and she helped my wife and I to meet our needs...
Penny was great and she helped my wife and I to meet our needs
—James S
ZH
Penny was great to work with! Highly recommend!...
Penny was great to work with! Highly recommend!
—Zack H

Ms Penny is so great! She always look after you! Whenever my insurance up their......
Ms Penny is so great! She always look after you! Whenever my insurance up their monthly fees, she’s always ready to help and navigate other insurances that are lesser than that.
—Marion A Samiano
JR
We just moved to Staunton and went with Staley for our home and auto insurance......
We just moved to Staunton and went with Staley for our home and auto insurance needs. Fred Shaner explained our new coverage, ensuring that it was a good fit. We feel that we’re in good hands with Fred.
—Janell R
