Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KBKayla B., Staunton, Virginia
“Penny was so helpful and able to save me money! Thanks again!”
- SMSheri M., Staunton, Virginia
“Penny Knapp was my agent today & was so helpful and wonderful. Was very expedient & efficient. Definitely recommend her & Staley Insurance Agency…
Sheryl” 
april s., Staunton, Virginia“Penny and Katie are amazing they really helped us out so much. Thank you ladies”
- SMSarah M., Staunton, Virginia
“Penny was great! She is personable and knowledgeable and answered all the questions I had.”
David G., Staunton, Virginia“We have been working with Penny Knapp for over three years. Penny is fantastic! She knows insurance inside and out and alway exceeds our expectations.”
- NSNorman S., Staunton, Virginia
“Awesome experience with Penny knapp”
Deborah P., Staunton, Virginia“My car was totalled in an accident a month ago and Staleys has been the best. They are always available for your questions. And a real person answers the phone! My agent. Penny Knapp, has been so supportive and efficient through this process. Erie Insurance has been out of this world. Working with them was seamless, efficient, and supportive. I couldn’t believe all the care and attention given to me from both Erie and Staley.”
- CMCatherine M., Staunton, Virginia
“Penny is fabulous and such a wonderful person. She always goes the extra mile to help your customers and is extremely knowledgeable and professional. I would highly recommend her!”
- JCJay C., Staunton, Virginia
“GREAT SERVICE!!!!”
- BDBrennan D., Staunton, Virginia
“Penny was great always quick to respond and find us the great rates on auto and home.”
- SHsamuel h., Staunton, Virginia
“Penny was super nice to work with and answered any questions I had, highly recommend!”
- JBJackie B., Staunton, Virginia
“Penny was awesome! She explain our options clearly and answered all our questions!”
- CMCasey M., Staunton, Virginia
“Made it easy to get a quote started for my policy.”
- JJJeremy J., Staunton, Virginia
“Great customer service! Penny is very helpful.”
Lauren F., Staunton, Virginia