Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
ER
Staunton, VACustomer since Dec 2021
“Penny Knapp was very professional and helpful. She got right to business for us and delivered a good product. Very impressive.”
RA
Ryan A., Staunton, VACustomer since Dec 2021
“The price is amazing and they care to sit down with us and explain everything out. That makes a huge difference and helped us understand what we are getting with the care with Staley.”
JT
Mount Sidney, VACustomer since Dec 2020
“You have always addressed our concerns and needs. You’re sorta like family.”
RR
Roberta (., Waynesboro, VACustomer since May 2001
“Staley Insurance us very knowledgeable about insurance and what could possibly be better for me. They truly are only a phone call away.”
KO
Keith O., Waynesboro, VACustomer since Dec 2002
“My 16 year old son has started driving recently. Penny and the staff have helped my son understand the importance and responsibility which comes with the privilege of driving. He is driving with an app which helps him review his driving. Good job.”
DO
Drew O., Staunton, VA
RW
Churchville, VACustomer since Jul 2015
“Take payment In person. And always make any changes I need fast and prompt thanks again for your service!”
CM
Carol M., Fisherville, VACustomer since Feb 2020
“Agent pleasant, knowledgeable. Haven’t had file a claim so can’t speak to that directly”
SS
Stuarts Draft, VACustomer since Jan 2001
“Always have a quick response when there’s a question ”
SB
Scott B., Staunton, VACustomer since Feb 2014
“I. See no change , good job ,. Thank you.”
RW
Ronald W., Staunton, VACustomer since May 2020
“Amazing Customer Support.
Awesome Staff!!
Any problems or questions they get you answers and solve the problems!!”
MG
Head Waters, VACustomer since Apr 2021
“Penny is fabulous and really took care of us, making sure we had proper coverage. I then referred our children and she did the same. ”
RE
Rev. E., Waynesboro, VACustomer since May 2017
“Chris is both very informative and most genial. ”
DO
Staunton, VACustomer since Nov 2021
“Penny was great to work with and very informative. ”
AF
Amanda F., Swoope, VACustomer since Nov 2021
“Great customer service. Made me feel like I was part of the family at Staley Insurance Agency. ”