Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • RB
    ...competitive insurance quotes for home and auto...

    “When I was looking to move to the area, I read some glowing reviews online and thought I would give Staley Insurance a call. I ended up working with Penny who was very helpful in patiently answering all my questions and getting back to me with competitive insurance quotes for home and auto that look like they will meet my needs. After arriving in Staunton, I went to the office to meet Penny in person and received a warm welcome and I could see I was in good hands.”

  • Bettie Berry Plecker
    We have been very pleased with the service at Staley

    “We have been very pleased with the service at Staley. Penny Knapp and the other agents have always helped us with any changes to auto, camper, home insurance that we have needed over the years. We highly recommend them to friends and family!”

  • Jeff Harper
    ...very knowledgeable and helpful.

    “All contact has been prompt and Penny is very knowledgeable and helpful. After the fact changes were handled promptly and she took every possible scenario to ensure we received the best insurance policy possible to meet our needs.”

  •  Christina Lee - Fargiano
    I highly recommend Staley Insurance Agency, Inc.

    “Fred Shaner, from Staley Insurance Agency, is a pleasure to work with… I highly recommend Staley Insurance Agency, Inc.”

  • Donald Sprouse
    I've never had a problems with putting in a claim, and they got right on it.

    “I’ve been with this insurance agency for about 15 years, and there very professional and courteous. I’ve never had a problems with putting in a claim, and they got right on it.”

  • Andrea Tyhurst
    made everything very painless for me.

    “found good, affordable coverage for my house. made everything very painless for me.”

  • SR
    Always very helpful and prompt...

    “Always very helpful and prompt to respond to any questions or concerns I may have, regardless of how many they are at once!”

  • Nate Rexrode
    ..treated me like family and made the insurance purchase/switch simple and easy!

    “Chris treated me like family and made the insurance purchase/switch simple and easy!”

  • Britt Rasta
    This company hands down are very awesome ...

    “This company hands down are very awesome they work to find you the best insurance while maintaining a good price I definitely recommend them to everyone!!!! Thanks Fred for the help today!!!”

  • MW
    ...saved us a lot of money.

    “You did research to see if we were in the best product and found that we weren’t. Changing to a different company provided us more coverage and saved us a lot of money.”