Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • GF

    “Have had all my insurance with Staley for many, many, years. My home, auto, business, and rental properties insurances. Customer service has been great, no complaints.

  • RL

    “Customer service has always been great, & they have always been there to answer any question I may have had. I am very satisfied.”

  • GF

    “Have had all my insurance with Staley for many, many, years. My home, auto, business, and rental properties insurances. Customer service has been great, no complaints.”

  • KL

    “Good communication ”

  • “I couldn’t recommend any other insurance company more than this one. I came in at 5:45, hoping they could help me. They did not hesitate on helping me get my own insurance for my car. Fred was nice enough to stay after closing to make sure that I was satisfied with outcome he presented me. Penny was also nice enough to go ahead and print all my paperwork out so I could just walk and walk back out in 20 minutes. Thank you so much!

  • SL

    “I love how available Fred is and that we have a personal relationship with him.”

  • CK

    “Friendly service ”

  • KA

    “Penny was so patient and so kind. She listened to all of my concerns and answered all of my questions. She was professional and knowledgeable making it easy to trust in her expertise! ”

  • MR

    “Penny was exceptional, very friendly…I am very pleased with my experience obtaining insurance today!!

  • ST

    “I like the customer service!!! In meeting with staff I feel that they listen and try to provide the best product. Options are provided and discussed, Follow up phone calls are reminders are provided.”

  • LB

    “Penny was a exceptionally kind. She was very thorough in explaining all the options I had and she was professional. She was patient and gave helpful tips to achieving the best insurance coverage for me. I will recommend Staley insurance to coworkers, friends etc.”

  • MM

    “Fred Shaner made it easy for me to insure a difficult property. ”

  • VP

    “Everyone is always very nice. When you have a question you all are available and ready to help. Some places make you feel like you are bothering them but I have not felt that way with Staley Insurance. ”

  • SP

    “Any time I call with a question I always get it answered with no problem. ”

  • TC

    “You and your staff has always taken care of my questions in a timely manner. I never have to wait on my answers.”