“Fred Shaner was our Erie representative, my wife and I are very happy with the service he provided. Unfortunately, we did not receive the same support from another Erie representative. We were lucky we found Fred. Fred found the best policy for us and his willingness to meet after hours saved us in buying our house. I will continue to recommend Fred to family and friends because I know he’ll provide the same support to them as he did with us. I also appreciate the follow-up email which is another example of exceptional service.