Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “Everyone at Staley Insurance is soo very friendly, and always willing to help with whatever your needs… I’ve been with them for years & couldn’t ask for any Better….and Penny is AWESOME!!!

  • TE

    “I have been with Stanley Inc for 20 something more years now and the people that works there have always been helpful in any questions that I might have had over the years .”

  • MD

    “ Staley staff are always very helpful!
    Mickey DeCarr”

  • BF

    “Everyone I have ever dealt with has always been a huge help at answering any questions I have or taking care of what I need done. Very respectful employees! ”

  • MM

    “I love you guys!! So nice to deal with, if its an email, text message, or phone call someone always answers. ”

  • IC

    “Very friendly and helpful staff!!”

  • PH

    “Wonderful customer service from all of you guys! Fair and competitive pricing. We always gain the feeling you guys are there to look out for us. Thanks for a job very well done.”

  • “Staley Insurance Company has always been very thorough and very knowledgeable when it comes to all my insurance needs. I have been with them for many many years and have sent many family members there as well.

  • JF

    “Very pleased with the service”

  • MZ

    “Everyone always very helpful”

  • AB

    “Derek was so helpful with explaining my new policy to me and he made switching to Erie completely stress-free. I really appreciate all of the help. Thank you! ”

  • TT

    “Very quick and prompt”

  • PP

    “Staley Insurance and entire staff is always ready to help and visit us immediately to take care of our concerns.”

  • GL

    “The team at Staley Insurance has for many years provided us with top notch customer service for our commercial lines business coverage. Chris always provides expert, timely and accurate advise when needed and his staff always delivers responsive communication when called upon. ”

  • JM

    “Fred Shaner was our Erie representative, my wife and I are very happy with the service he provided. Unfortunately, we did not receive the same support from another Erie representative. We were lucky we found Fred. Fred found the best policy for us and his willingness to meet after hours saved us in buying our house. I will continue to recommend Fred to family and friends because I know he’ll provide the same support to them as he did with us. I also appreciate the follow-up email which is another example of exceptional service.