Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
CA
Cherie A., Waynesboro, VACustomer since Feb 2003
“Penni is great. We enjoy her. Professional and down to earth. ”
RM
Richard M., Staunton, VA
“Penny was great to work with. She made switching over very easy and found the best auto and home insurance for us. Would highly recommend. Thanks”
DS
Donald S., Craigsville, VACustomer since Sep 2002
“Y’all have taken care of me and my family for over 20 years. I wouldn’t have stayed that long if you and your staff wasn’t good people. ”
CM
Caroline M., Staunton, VACustomer since Nov 2022
“I love how easy the paying option is and I appreciate the emails reminding me about payment! ”
PG
Crimora, VACustomer since Oct 2003
“Staff is always friendly, clean environment, always answers question when needed information ”
GD
Graham D., Staunton, VACustomer since Aug 2023
“We especially appreciate the ability to ask for and receive competitive quotes from different providers. This is something you just can’t get from a company agency. I let’s us know we’re getting the best possible value in insurance coverage.”
DL
Staunton, VACustomer since Jan 2016
“Very informative and knowledgeable. ”
SS
Staunton, VACustomer since Aug 2013
“We appreciate your care and attention to detail. Thank you.”
JM
Waynesboro, VACustomer since Jan 2004
“I just recommended your services a couple of days ago. Whether I have needed to use your services frequently; I have confidence my claims will be handled in a timely manner.”
DC
Staunton, VACustomer since Jun 2017
“Staley provides personal service. If I call with a problem or need a policy change I know that I will be communicating with someone who will take care of it asap.”
SD
Sam D., Charlottesville, VACustomer since Jun 2022
“Always there to answer any questions and taking care of the questions, thanks for everything ”
CS
Craig S., Staunton, VACustomer since May 2022
“Office workers always answer the phone, quickly and courteously. All inquiries are intertwined with quick and informed answers. Our difficulty with payment from our out of town bank was resolved promptly.”
LR
Lee R., Staunton, VA
“Fred has always helped with great advice on everything. He wants to make sure my needs are covered not just jack up my coverage for a pay check. Honesty is something you hardly find. Thank you.”
BG
Betsy G., Staunton, VA
“Penny Knapp makes a complicated process easy. Close to home and saved me money. Hooray”
VN
Victoria N., Staunton, VA
“Penny made the process of finding better coverage at a lower rate a breeze! She took time to ensure I understood and felt comfortable with my policies. I highly recommend Penny at Staley for all of your insurance needs!”