Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- SJAnonymous, Staunton, VACustomer since Jan 2003
“trustworthy, down to earth, helpful, pleasant, polite, always available by phone (instead of a machine)”
- KMAnonymous, Weyers Cave, VACustomer since Aug 2011
“I’ve had my car insurance through Staley Insurance for 5+ years. I’ve never once run into an issue with them and they’ve always answered my questions and helped me when it was needed. My insurance rate has never increased, except when I added my husband to it. It increased by under $40! That was incredible to me! They always have the customer’s best interest in mind and are great to work with! I specifically interact with Penny Knapp for my needs and it’s always comforting to know that she has my best interest in mind. Thank you to Penny and Staley for providing my insurance and putting my family first!”
- SLAnonymous, Staunton, VACustomer since Sep 2017
“I was gotten a better rate for insurance than I was paying with a company that turned me down when I was trying to get insurance on my own. Now I need to find renters insurance.”
- MMSilverdale, WACustomer since Nov 2017
“Best pricing, friendly and personalized customer service. ”
- LRAnonymous, Stuarts Draft, VACustomer since Jan 2004
“Always there when I need you and I feel we are alway Taken care of with the lowest prices available . In Home ,Car and Life policy’s. I love Penny . I’m never made to feel like I’m bothering you :)”
- CFAnonymous, Waynesboro, VACustomer since Dec 2017
“Prompt, professional, and friendly service … ”
- GEFort Defiance, VACustomer since Dec 2009
“Good company to deal with. Spends a lot of time helping the customer. Always ready to answer questions. Thanks for the good service.”
- RPAnonymous, Waynesboro, VACustomer since May 2012
“Always courteous & helpful.”
- TSAnonymous, Waynesboro, VACustomer since Dec 2016
“great service”
- MHAnonymous, Staunton, VACustomer since Oct 2017
“All contact has been prompt and Penny is very knowledgeable and helpful. After the fact changes were handled promptly and she took every possible scenario to ensure we received the best insurance policy possible to meet our needs.”
- DCAnonymous, Staunton, Virginia
- PBStaunton, VACustomer since Mar 2001
“You are always there to answer questions and help us find what is best for our needs and budget.”
- BJAnonymous, Verona, VACustomer since Jul 1999
“You’ve always been there when we need you. Erie Insurance is a great company to deal with. If we have questions the Staleys always get a fast answer for us.”
- MFStaunton, VACustomer since Dec 2016
“Very responsiveness and helpful provider”
- PKSwoope, VACustomer since May 2000
“My family has been with Staley Agency for 20 years. Great rates and customer service! In the past I had been with other agencies that did not even come close to comparing my experience with the Staley team”