Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JSGaithersburg, MDCustomer since Aug 2014
“Penny is very responsive, thorough and prompt to my concerns.”
- MWAnonymous, Madison Heights, VACustomer since Mar 2018
“as of right now i think you guys are doing an awesome job ”
- THStaunton, VACustomer since Sep 2014
“Great customer service and staff is very friendly. ”
- RBStaunton, VACustomer since Feb 2018
“I just moved into the area and Penny was very helpful and professional in getting me set up with insurance coverage to meet my needs.”
- LTStaunton, VACustomer since Feb 2018
“I just SAVED HUNDREDS of dollars by Switching from GEICO to STALEY INSURANCE thanks Penny Knopp I really appreciate you taking good care of me. ”
- MRAnonymous, Waynesboro, VACustomer since Feb 2018
“Fred Shaner is AWESOME! Second, the rates that Staley Insurance were able to find for us for our new Home and Auto was Hundreds less annually than State Farm was able to provide. Third, finding a personalized, hand written card in our mailbox from Fred was above and beyond what we expected after the papers had been signed.”
- CCAnonymous, Staunton, VACustomer since Aug 2014
“I have been a customer with Staley since 2014 when I moved back home. Penny Knapp helped me get the insurances for my car and renters insurance all set up at a reasonable price . I will continue to recommend them to others. Great service & great customer care. ”
- SFAnonymous, Stuarts Draft, VACustomer since Jan 2018
“service was great as well as the auto insurance premium”
- DKAnonymous, Hot Springs, VACustomer since Oct 2017
“I recently formed a Transport Business, and in doing so, required consultative advice from insurance standpoint. I shopped several options and asked a lot of questions regarding the industry, coverage considerations, etc…. I found Staley Insurance to be very forthright, considerate of my inquiries, and willing to invest the time to help me with the various aspects of setting up a new business venture. I would highly recommend the Staley Team.
David Keyser (Owner)
Highlands Transport LLC” - BPAnonymous, Staunton, VACustomer since Jan 2010
“We have had the pleasure of working with Staley Insurance for years now, with changes on auto, camper and home insurance. We have always had the best service out there, with no problems at all. We highly recommend them to everyone!”
- KLWaynesboro, VACustomer since Jun 2001
“Any questions or concerns I have had about my insurance policies with Staley Insurance have been answered promptly and clearly explained. ”
- CCAnonymous, Stuarts Draft, VACustomer since Aug 2016
“Fast friendly service with the best rates for the coverage I need!”
- CRAnonymous, Mount Solon, VACustomer since Apr 2004
“Penny has been an excellent help. It’s the people you have working for you and Erie’s fast reaction to any situation.”
- STAnonymous, Staunton, VACustomer since Jan 2018
“Patient…..take the time to answer questions.
Availability….quickly set up appointments
Customer Service is apparent ” - LRAnonymous, Staunton, VACustomer since Feb 2006
“Always there to answer a question ! I do feel like l I get the best service whenever I call!
Thanks Larry Ramsey”