Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- GRGlenn R., Staunton, VA
“You and team have always treated us right. It is a pleasure to work with everyone in your office. We know that you will guide us in the right direction for our insurance needs.”
- JCStaunton, VACustomer since Jun 2014
“Penny switched over the insurnce from our son to us effortlessly and quickly. We have known Penny for years and she is a great lady.”
- CMAnonymous, Fishersville, VACustomer since Apr 2012
“Unfortunately we have a two accidents within the past six months. Staley Insurance has been incredibly helpful with getting the damages fixed and paperwork taken care of. I am a very satisfied customer and would recommend then to all my family and friends!! The staff at Staley is helpful and always nice!!!
Sincerely,
Robyn Marshall ” - HWAnonymous, Staunton, VACustomer since Aug 2009
“Every knows me and greets me–even at Taco Bell!
When I leased a new car it seemed like I would get better terms with another company. Penny did not take that lying down! She very politely called and asked why and if I would give her a chance to better it. I did and she did!” - JEVerona, VACustomer since May 2017
“Your willingness to work with your customers!”
- JPWaynesboro, VACustomer since Jul 2014
“I like the fact that if I have any issues I can call and talk to someone and I always will get the information I need. When I have had claims it was taken care of promptly.
Keep up the good work.” - PAAnonymous, Raphine, VACustomer since Jan 2017
“You all are very easy to work with. I get the best rates with you all.”
- TCAnonymous, Stuarts Draft, VACustomer since May 2017
“Personal contact”
- BLVerona, VACustomer since Feb 1977
“Outstanding insurance company had the wreck they were right there the next day everybody to help me out deeply deeply appreciate all the help you all gave me no problems at all great Insurance Company”
- SCAnonymous, Waynesboro, VACustomer since Jan 2010
“We are very pleased with our coverage! There have been times that we met with Penny to discuss coverage cost throughout the years and she was always willing to help us in a friendly manner to improve our coverage”
- MEAnonymous, Waynesboro, VACustomer since Jun 2017
“My Insurance Agent, Fred Shaner, has been very helpful for providing information, for always getting back to me promptly, and for doing what he said he would do. I have had a good experience thus far and am thankful for his help.”
- RRAnonymous, Churchville, VACustomer since Jun 2011
“just like dealing with family….”
- RWAnonymous, Churchville, VACustomer since Jul 2015
“I like making payments in person. You make it very easy for me to do so!”
- ACAnonymous, Staunton, VACustomer since Aug 2006
“Staley Insurance has always been very helpful with all our home/auto insurance questions and needs. Professional service with a friendly environment. The service just can not be beat. ”
- WEAnonymous, Staunton, VACustomer since Mar 2014
“Always respond quickly and resolve any problems! ”