Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- HJAnonymous, Staunton, VACustomer since Aug 2016
“Attention to personal details and responsiveness ”
- SSStuarts Draft, VACustomer since Aug 2017
“great staff and prices can’t be beat!”
- LSAnonymous, Mount Solon, VACustomer since Apr 2016
“Finding the very best rates and juggling our multiple policies. Fred is great!”
- ATStaunton, VACustomer since Dec 2017
“Good insurance rates, very easy to work with”
- RRAnonymous, Waynesboro, VACustomer since May 2001
“You all are always ready to assist me no matter what the need. All staff are very pleasant and eager to meet my needs.”
- TJAnonymous, Staunton, VACustomer since Apr 2001
“Found me better prices and coverage. ”
- WWStaunton, VACustomer since Nov 2016
“Fortunately we haven’t had to file a claim to see how that process works for us, but you guys have answered all our questions so far in a quick and friendly manner. Keep up the good work, keep our rates reasonable, and we should be just fine. Thanks.”
- TSAnonymous, Charlottesville, VACustomer since Feb 2016
“Great customer service ”
- KMAnonymous, Staunton, VACustomer since Mar 2007
“Always friendly and eager to help when we call with a question or problem”
- CTAnonymous, Buena Vista, VACustomer since Nov 2017
“I love the quick responses I get from Mr Shaner and was get help in being able to find affordable rates. I have since recommended him to multiple people ”
- SWHarrisonburg, VACustomer since Apr 1997
“I never wait long for a response to my inquiries. Staff are always friendly either on the phone or in person. Staff is always willing to get you the best service/coverage that best fits your needs.”
- YZStaunton, VACustomer since Nov 2007
“Customer service is great ”
- MDAnonymous, Fairfield, VACustomer since Mar 2003
“You and your staff are always courteous and available. It’s a great relief to have local insurance agents!
Thanks,
Mickey & Michele DeCarr” - ASGrottoes, VACustomer since Apr 2003
“Always helpful and answers our questions.”
- MMAnonymous, Craigsville, VACustomer since Apr 2004
“All of your employees are super friendly, and very efficient. I know at any given time you all are just a phone call away.”