Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- NWNicholas W., Staunton, Virginia
“Had a wonderful time working with Penny Knapp at Staley Insurance Agency! Would not recommend any other person or company to any of my friends and family other than Staley & Penny!”
- THStaunton, VACustomer since Feb 2024
“We appreciated the time that the Staley team took to meet with us, understand us, and discuss options, pros and cons, with us so that we could make educated decisions about our insurance needs/requirements. ”
- CBWaynesboro, VACustomer since May 2002
“Always quick to answer any question we have. ”
- LSAnonymous, Waynesboro, VACustomer since Mar 2018
“We have been with Staley Insurance since 2018 – the service provided by Fred Shaner, and everyone else on the Team has been top notch. Fred is always helpful, responsive and friendly. Thank you all! ”
- TTWaynesboro, VACustomer since Feb 2022
“Very prompt and understanding of the claim process! Love you guys!”
Susan S., Staunton, Virginia“They went above and beyond to find me the best affordable price and policy. Always there with any questions I have!”
Alex J., Staunton, Virginia“Katie couldn’t get me a better rate but was very friendly I appreciated her time and was very helpful.”
Amy F., Staunton, Virginia“It would be impossible to recommend someone more highly than Fred Shaner with Staley Insurance Agency! Fred helped me secure a complicated liability insurance policy. His patience and willingness to assist in every way was invaluable to me! Fred went far above and beyond what was necessary to help me complete this step in making a dream come true!”
- MWAnonymous, Nellysford, VACustomer since Apr 2013
“Prices are good, customer service is good”
Suzette L., Staunton, Virginia- CFchuck f., Staunton, Virginia
“Penny Knapp is wonderful and very helpful!”
- EFEddie F., Staunton, Virginia
“Penny was all anyone could ask for as an insurance agent! She saved me a ton of money, and was patient, kind, and thoughtful.”
- SSAnonymous, Stuarts Draft, VACustomer since Oct 2020
“You answered all my questions and went above and beyond to find me the lowest and best policy to fit my needs!”
- JMAnonymous, Millboro, VACustomer since Feb 2003
“Always there when you need them.”
- BMAnonymous, Staunton, VACustomer since Mar 2023
“Very good customer service from everybody in the office ”