Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- FCAnonymous, Verona, VACustomer since Feb 2019
“Derek was awesome! He’s very helpful and accommodating. ”
- JWAnonymous, Schuyler, VACustomer since Feb 2018
“You took our needs and priced our policy to beat the competitors and were very nice to work with!”
- GMAnonymous, Mount Sidney, VACustomer since Feb 2019
“Personal and customized service
Well researched answers and responses to customer inquiry”
- AMAnonymous, Staunton, VACustomer since Jan 2009
“ Excellent people to work with! I have been dealing with them since years. We use them for my businesses, my home, all our vehicles and life insurance. They provide Excellent service ”
- DKAnonymous, Hot Springs, VACustomer since Oct 2017
“I have had my business insured with Staley Insurance for over a year now. They continue to be very responsive to any inquiry I might have, as well as consultative in their approach in doing what’s best for my business.
David Keyser
Owner
Highlands Transport LLC” - RLAnonymous, Staunton, VACustomer since Nov 2015
“Customer service has always been great, & they have always been there to answer any question I may have had. I am very satisfied.”
- GFAnonymous, Staunton, VACustomer since Aug 1998
“Have had all my insurance with Staley for many, many, years. My home, auto, business, and rental properties insurances. Customer service has been great, no complaints.”
- KLAnonymous, Waynesboro, VACustomer since Jun 2001
“Good communication ”
- AFAnna F., Staunton, Virginia
“I couldn’t recommend any other insurance company more than this one. I came in at 5:45, hoping they could help me. They did not hesitate on helping me get my own insurance for my car. Fred was nice enough to stay after closing to make sure that I was satisfied with outcome he presented me. Penny was also nice enough to go ahead and print all my paperwork out so I could just walk and walk back out in 20 minutes. Thank you so much!
” - SLStaunton, VACustomer since Jul 2018
“I love how available Fred is and that we have a personal relationship with him.”
- CKAnonymous, Augusta, VACustomer since Jul 2018
“Friendly service ”
- KAAnonymous, Weyers Cave, VACustomer since Jan 2019
“Penny was so patient and so kind. She listened to all of my concerns and answered all of my questions. She was professional and knowledgeable making it easy to trust in her expertise! ”
- STStaunton, VACustomer since Jan 2018
“I like the customer service!!! In meeting with staff I feel that they listen and try to provide the best product. Options are provided and discussed, Follow up phone calls are reminders are provided.”
- LBAnonymous, Verona, VACustomer since Mar 2013
“Penny was a exceptionally kind. She was very thorough in explaining all the options I had and she was professional. She was patient and gave helpful tips to achieving the best insurance coverage for me. I will recommend Staley insurance to coworkers, friends etc.”
- MMStaunton, VACustomer since Nov 2017
“Fred Shaner made it easy for me to insure a difficult property. ”