Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- TCAnonymous, Staunton, VACustomer since Jan 2006
“I called to ask a question regarding my auto policy and the person I talked with was able to answer my question since Penny was out of the office. Anytime I call Penny she has always taken care of my needs in a timely manner.”
- SJIndian Lake, NYCustomer since Jan 2003
“Your Dad was sympathetic with my case that was just resolved last week. The setlement was more than reasonable. You made the best of a bad situation.”
- MPAnonymous, Fishersville, VACustomer since Aug 2014
“Customer service is very personalized. ”
- MAChurchville, VACustomer since Aug 2001
“Excellent customer service ”
- SAStaunton, VACustomer since Jan 2016
“Staley insurance staff are always friendly and helpful. I like that I can call, email or just pop in the office if I have a question. ”
- VPStaunton, VACustomer since Aug 2017
“Somebody always answers a question accurately when I call.”
- REAnonymous, Waynesboro, VACustomer since May 2017
“you are very personable and thorough in your finding the best insurance for our needs. ”
- KSStaunton, VACustomer since Jun 2005
“Penny has been my go to with question I have. she always gets me the best deals. ”
- JPAnonymous, Staunton, VACustomer since Jun 1999
“Always so friendly & inviting. We feel like a part of your family❤️ We would recommend y’all to anyone we know. ”
- FCFalcon C., Staunton, Virginia
“Everyone at Staley Insurance is soo very friendly, and always willing to help with whatever your needs… I’ve been with them for years & couldn’t ask for any Better….and Penny is AWESOME!!!
” - AWAnonymous, Staunton, VACustomer since Jan 2001
“Whenever I have had a question or needed someone, you guys have been quick to respond.”
- MWAnonymous, Waynesboro, VACustomer since Aug 2009
“Knowing that you are made to feel important the moment you walk through their doors, they go the extra mile for you to ensure you get the best coverage. You feel like family.”
- DSAnonymous, Craigsville, VACustomer since Sep 2002
“I’ve been with y’all for about 17 years and have always been treated with respect and feel like part of the family ”
- RRAnonymous, Waynesboro, VACustomer since May 2001
“The staff at Staley are very efficient and always respond in a timely manner. Whatever my need may be, they have always taken care of it and have treated me with the utmost respect. I’m so glad I have my insurance with them.
” - TJAnonymous, Staunton, VACustomer since Apr 2001
“I’ve always had quick answers to questions I have. And they have always found the best rates for my household. And have always had everyone to be polite and nice when talking with them about my accounts or for when I am referring someone for insurance with them”