Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RCAnonymous, Verona, VACustomer since Jan 2001
“Always eager to help. Fast efficient service. ”
- WDGrottoes, VACustomer since Sep 2019
“Very friendly and helpful. Quick response time. We saved a lot of money!”
- AHAnonymous, Staunton, VACustomer since Aug 2019
“I loved Penny’s attention to detail, her timely response, when I was about to choose my home owner insurance and then her guidance through the process, very professional and friendly. ”
- PSAnonymous, Staunton, VACustomer since Jan 2004
“Great customer service. Prompt responses to questions and situations. Knowledgeable agents with pleasant demeanor”
- JEAnonymous, Staunton, VACustomer since May 2018
“Fred goes above and beyond with his customer care and I feel like my best interests for myself and my business is of upmost importance to him. I would definitely recommend your business to others. ”
- SSSara S., Staunton, Virginia
“Big shout out to Penny Knapp. A couple years ago I walked in knowing absolutely nothing about insurance and she was very patient and helpful. Now, years later, I brought my rambunctious munchkin along and she showed the same patience and helpfulness. Definitely recommend. Thank you so much.
” - JTAnonymous, Waynesboro, VACustomer since Jun 2019
“Besides saving a ton of money on my policy, I also gained a much clearer understanding of how my coverage works. The sales person provided good education on the different aspects of my policy and was able to answer all of my follow-up questions. ”
- CRVerona, VACustomer since Jul 2019
“I started looking Chris Staley was the best price. He did everything he said he would. I have recommended him to othets.”
- MSAnonymous, Steeles Tavern, VACustomer since Jul 2018
“Fred is very professional and helpful. He’s always available if I need anything ”
- JWAnonymous, Crozet, VACustomer since May 2019
“Fred Shaner did an excellent job explaining the details of my policies and helping me choose the best policies for my situation.”
- SSAnonymous, Stuarts Draft, VACustomer since May 2019
“Friendly staff that went out of their way to assist us. ”
- BOAnonymous, Craigsville, VACustomer since Jun 2019
“My insurance agent Fred is awesome ”
- DAAnonymous, Staunton, VACustomer since Jul 2019
“Friendly and very efficient service.”
- CDAnonymous, Staunton, VACustomer since Apr 2019
“Great prices and customer service ”
- DPAnonymous, Staunton, VACustomer since Jul 2019
“I liked the way you took the time to explain all of the options to me. You made me feel very welcome.”