Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EDAnonymous, Staunton, VACustomer since Jun 2011
“I would like to say that Staley Insurance has been really good to me. Every time that I have called with a question they answered me without any hesitation. I never had any problems when I had to file claims. Penny is a great person to talk to and very helpful. I have just had an all around good experience with Staley Insurance.”
- LSStaunton, VACustomer since Jan 2001
“I appreciated all the time Penny took with us. She was very through and professional and made us feel like it was absolutely true when she said, “We work for our customers, not the companies” ”
- LSAnonymous, Staunton, VACustomer since Jan 2001
“Penny was wonderful! She took her time and was very through to get us the best rate and coverage. She went above and beyond and was very professional. I would highly recommend.”
- KRAnonymous, Waynesboro, VACustomer since Nov 2003
“I like the service and professionalism. ”
- JRAnonymous, Bridgewater, VACustomer since Jul 2019
“Great communication, and y’all are very personable!”
- MMStaunton, VACustomer since Nov 2017
“I love that I can call Fred Shaner and get a human on the line immediately and get personalized service. He has always been prompt, efficient and very personable. It is rare to have such high-level customer service. ”
- THAnonymous, Fishersville, VACustomer since Feb 2013
“Have been with Staley Insurance for several years. I’ve had no problems. Whenever I had issues they are very competent”
- JFAnonymous, Verona, VACustomer since Jun 2017
“Fred Shaner has went above and beyond helping us with all of our insurance questions. He has given wonderful advise and is wonderful to work with.”
- MWAnonymous, Staunton, VACustomer since Jul 2006
“The representative (Penny) was very helpful and professional.”
- SDAnonymous, Verona, VACustomer since Feb 2003
“When the dreaded situation of an accident arose on Nov. 2nd 2019, &
we needed help & advice as what to do next, we called Staley, Insurance & they went out of their way & the extra mile to help from that moment until settlement was made. The accident, was not our fault, but they were so nice & accommodating, including office help, appraisers & the people coordinating the other Insurance co. with ours, yes I would recommend them as being a First Class Agency !” - DDDayton, VACustomer since Jun 2006
“Three things I especially appreciate about Staley Insurance:
1. Excellent customer service is the norm
2. Small business: I am a valued customer rather than a number
3. Periodic re-quotes.” - JBAnonymous, Staunton, VACustomer since Feb 2014
“Staley Insurance company is always there to help me when I need help. ”
- MLAnonymous, Staunton, VACustomer since Aug 2016
“I love Staley Insurance, they always look out for the customer needs.”
- MPAnonymous, Fishersville, VACustomer since Aug 2014
“I get the upmost respect and congenial treatment from the staff.”
- JMAnonymous, Millboro, VACustomer since Feb 2003
“You can always count on Staley Insurance.for all your needs.”