Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MGHead Waters, VACustomer since Apr 2021
“As you know we adore Penny and our children have gone to Staley and Penny for their insurance needs. We highly recommend Staley Insurance to know that you have the proper coverage. If you find yourselves in the unfortunate situation to make a claim, there is peace of mind knowing that Staley has got your back! ”
- MAAnonymous, Millboro, VACustomer since Jul 2014
“When I hit a deer the claim was taken care of promptly. Or if I had an issue with one of my policies Chris stayed on it till it was resolved. Great people to work with. ”
- DGAnonymous, Crimora, VACustomer since Nov 2012
“Always there when you need them! Recently added a new policy and had contact with several different people, all were very patient and professional. They are very helpful with any concerns and questions you may have. Highly recommend them for any insurance needs! ”
- MFAnonymous, Stuarts Draft, VACustomer since Nov 2016
“We appreciate the personal touch and efficiency Staley Insurance provides ”
- BNAnonymous, Staunton, VACustomer since Dec 2021
“Staley Insurance genuinely cares about their clients which is such a rare attribute in this day and time.”
- OKAnonymous, Staunton, VACustomer since Jun 2020
“My agent, Fred Shaner has always responded quickly, efficiently and with respect. He has offered suggestions for the product I am searching for and considers how he can make things work.”
- DCAnonymous, Stuarts Draft, VACustomer since Feb 2018
“We’ve been very pleased with how Fred Shaner handles us and our insurance needs and our account. He’s done everything we’ve asked and he’s kept us informed with changes and needs that we need to address well in advance. We cannot be happier. I only rated a 9 vs. a 10 due to the fact that we’ve not – thank God – needed to file any claim on any of our policies, so I don’t know how Staley and Erie handle claims. I’m assuming they’ll be just as capable and professional as all the preliminary stuff, but just have not – thankfully! – needed any claim filed. ”
- JBAnonymous, Waynesboro, VACustomer since Nov 2016
“We love Staley insurance! We do our home and auto through them and have for almost 6 years. Best in the Valley and best I have ever dealt with… and I have been insured for almost 40 years with many different companies. Love the real down home feeling!”
- SAVerona, VACustomer since Oct 2016
“Everything is great I have no complaints and my representative is very personable and remembers me by name. ”
- JSNew Hope, VACustomer since Apr 1992
“Always prompt and helpful”
- PMAnonymous, Ruckersville, VACustomer since May 2017
“We absolutely love you guys, Penny has always been in my corner and easy to talk to , Mark has got a great group of people and he’s on it , can’t go wrong with these guys.”
- JCAnonymous, Fishersville, VACustomer since Jul 2020
“Always a pleasure to work with. Prompt professional service.
Thanks!
” - PMStaunton, VACustomer since Aug 2022
“The signup process was easy, I wish you could use docusign but the prices for the same coverage and the three year price lock was a no brainer”
- JOAnonymous, Henrico, VACustomer since Jun 2015
“Great customer service
Quality insurance and great value
Website is user friendly ” - RGAnonymous, Lexington, VACustomer since Aug 2022
“Everyone was very friendly, inviting, and easy to work with. ”