Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JSStaunton, VACustomer since Sep 2018
“Fred is ALWAYS ready to answer my questions and help me when I need him. He’s treated my family with great respect and care, and I’m grateful to have him as a friend and agent. ”
- DJStaunton, VACustomer since Jun 2004
“They are great people to work with.”
- JPAnonymous, Staunton, VACustomer since Jun 1999
“Wonderful friendly service! We feel we can trust Mark & his staff to be honest & knowledgeable. We feel like family ❤️”
- TSCraigsville, VACustomer since Sep 2017
“Each time I call in with a question, there’s always someone available to get me an answer quickly.”
- MBAnonymous, Staunton, VACustomer since Jul 2023
“Fred Shaner was so easy and professional. He saved me money and I have better coverage. 100% recommend! ”
- JPStaunton, VACustomer since Jul 2023
“I appreciated Penny’s thoroughness.
Good comparisons.” - WSAnonymous, Staunton, VACustomer since Jan 2001
“Always caring for our concerns in a professional, courteous, and timely manner!”
- EMAnonymous, Augusta, VACustomer since Jul 2018
“Love!y service without bring pushy. Always there to help and answer questions.”
- KPAnonymous, Staunton, VACustomer since Jul 2023
“It’s all about the human interaction, one-on-one. I believe, in this online world of ours, people are dying for positive face-to-face interactions; that it’s not us against the robots! You are a throwback to the times when customer service and personable interactions meant everything.”
- KPWaynesboro, VACustomer since Jun 2023
“I loved how Fred explained what benefits the policies provided and how home insurance and various add-ons worked overall. I felt like he listened to our needs and helped adjust the policy to match. Finding us even more savings! ”
- LMAnonymous, Lyndhurst, VACustomer since May 2016
“Fair rates and pleasant employees”
- KHAnonymous, Staunton, VACustomer since May 2012
“Always helpful & responsive to questions”
- DPAnonymous, Staunton, VACustomer since Jul 2019
“Chris is always pleasant & very knowledgeable. Great person to work with.”
- JSAnonymous, Craigsville, VACustomer since Jul 2016
“Fred my agent, is always knowledgeable and answers my questions anytime I have some. I saved a lot of money and better coverage than other insurances.”
- TSAnonymous, Staunton, VACustomer since Jun 2023
“Great service and rates”