Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PKSwoope, VACustomer since May 2000
“I love having Penny as my agent! I have recommended her to many friends and family. I’ve been with Staley Insurance for 23 years and plan to stay there.
Barbara D.” - TFAnonymous, Mount Sidney, VACustomer since Sep 2009
“Mark and Penny are very knowledgeable and always eager to help. I have sent my sister, Mom, Dad and sons to them. I have been with Staley for years.”
- JLAnonymous, Staunton, VACustomer since Aug 2023
“Fred came highly recommended from a mutual friend. My initial meeting with Fred was casual, with no pressure whatsoever. He walked me through each option, comparing it to my current coverage. If he recommended more coverage, he told me why, and showed the financial difference in each decision. The most surprising part of our interaction, was Fred’s inclusion of my wife’s perspective, despite her not being there. He said, “take this home and talk it over with her and let me know what you decide.” When she came with me to sign the final paperwork, he talked through every aspect of the coverage just as he had done with me, despite the fact that we had already decided. It showed that he valued and respected the perspective of our entire family. When I say we couldn’t be happier, we really couldn’t be happier with our experience.”
- KHAnonymous, Swoope, VACustomer since Aug 2023
“Excellent Customer Service and Rates!”
- MMAnonymous, Grottoes, VACustomer since Mar 2012
“GREAT SERVICE. VERY HELPFUL. GREAT PEOPLE TO TALK TO”
- MBStaunton, VACustomer since Aug 2023
“Staley Insurance got me insurance coverage on time with professional and friendly service. Thank you.”
- CWAnonymous, Fishersville, VACustomer since Jul 2015
“Fred always answers our really dumb questions any time we call!!!”
- KMAnonymous, Timberville, VACustomer since Aug 2023
“I knew Fred would be able to help us. In the very least I expected some advice, but he was ready to help with coverage and make it work immediately for us. He was reassuring at a time when we were not real sure what was happening with our previous insurance company. Fred also made it incredibly easy, and not only did we get better coverage we got it for a better rate. We couldn’t be happier that Fred was our first call when our previous insurer went out of business.”
- GDAnonymous, Staunton, VACustomer since Aug 2023
“It’s always a pleasure to work with true professionals. Not only did we receive excellent service, but we saved money as well! Who could ask for more!”
- CHAnonymous, Stuarts Draft, VACustomer since Mar 2021
“Seamless help with every question answered. Great place for you to get insured for your business also.”
- BSAnonymous, Fishersville, VACustomer since Nov 2014
“Promptness with which concerns are answered.”
- CGFishersville, VACustomer since Aug 2023
“Our agent was friendly and so helpful. His quote came quickly and all the specifics were correct. He found us a good company with a great price for both home and auto. We live in Fishersville and it’s great to have a local agent. ”
- DSAnonymous, Dayton, VACustomer since Mar 2004
“Staley has my back… great coverage, reasonable costs, and a relationship that provides ampeace of mind. ”
- DHAnonymous, Mount Sidney, VACustomer since Jan 2019
“Very nice to have an insurance agency that follows through on what they say!”
- FGStaunton, VACustomer since Feb 2020
“The service was and is excellent. Insurance policies were explained to my satisfaction. The agent worked to find the most cost-effective policy suited to our needs.”