Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PKAnonymous, Ruckersville, VACustomer since May 2017
“Please let me emphasize how important it is to have kind people work for you, with as crazy and grumpy as this world is getting (you have noticed) it’s important to enjoy a conversation you are having even in a heavy situation. Staley has always been respectful and kind , Penny is my favorite.”
- SGGrottoes, VACustomer since Oct 2014
“Made sure insurance is up to date with today’s prices..”
- GTAnonymous, Lexington, VACustomer since Jan 2009
“Win I call to add a car or call to ask a question they are always on top of it and if something comes up they call me to get it fixed ”
- SLChurchville, VACustomer since Aug 2018
“Great service and always thier if you need anything or have questions about your policies ”
- JHWaynesboro, VACustomer since Sep 2023
“Very responsive to questions and meets our needs.”
- WGStaunton, VACustomer since Sep 2020
“We got a substantial savings from our previous policy and thoughtful, personalized service from Fred Shaner.”
- THAnonymous, Staunton, VACustomer since Sep 2014
“Staley, by far, is the best insurance company that I have done business with in the past twenty years. They are very easy to talk to, explain things in a way that you will understand and they are very responsive. They also make you feel like you are a part of their family. I have recommended them and will continue to recommend them to anyone who is looking for an honest, reliable and hardworking (for you) group. ”
- PSStaunton, VACustomer since Aug 2023
“Our agent has been readily available to answer a multitude of questions in a timely manner!! ”
- GEAnonymous, Fort Defiance, VACustomer since Dec 2009
“Took care of my claim without any problem”
- DDAnonymous, Craigsville, VACustomer since Jan 2021
“Provided excellent service, they don’t try to constantly up sale with unneeded or unwanted products.”
- KBAnonymous, Staunton, VACustomer since Sep 2021
“I felt when I initially spoke with you guys about insurance that I was treated with the utmost respect and every question I had was answered clearly. You took as much time as necessary to make sure I understood what I needed and why. Now Staley insures my house, my vehicle and my daughters vehicle. Every time I have had to come into the office to discuss my insurance needs I felt it was more like talking to a neighbor, comfortable. ”
- OKAnonymous, Staunton, VACustomer since Jun 2020
“I have had to call Staley Insurance several times and the quick service and resolution were very much appreciated. Fred always does an amazing job and I am sure he does the same for everyone. Even though I coached him when he was much younger. His respect cannot be matched.”
- CBWaynesboro, VACustomer since May 2002
“Your easy to work with. Whenever we have questions you answer them immediately. ”
- CNAnonymous, Churchville, VACustomer since Jan 2009
“Very reliable and quick with solving problems and great people to work with. ”
- JWAnonymous, Staunton, VACustomer since Jul 2015
“When I was purchasing a new car recently I had several conversations with your office. It was very helpful.”