Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DCAnonymous, Stuarts Draft, VACustomer since Feb 2018
“Fred exhibits exceptional initiative. In a happenstance meeting with him at the gym, I expressed some concerns about escalating auto insurance premiums being aired in the national news media. Based on that brief chat, he on his own initiative looked into what could be done to keep our premiums as low as possible. For matters that are often confusing at best (auto insurance), he wrote in an ultra-clear and completely understandable way a proposal to “lock-in” our premiums. What he said made a ton of sense, and we definitely opted for his suggested option that he clearly explained and contained in a pdf quote he provided. Thanks again for his initiative in finding this option for us and his response and clear explanation. I value his expertise in our financial lives. ”
- LTAnonymous, Staunton, VACustomer since Aug 2023
“Quick, well informed, helpful and well organized.”
- AMAnonymous, Waynesboro, VACustomer since Mar 2004
“Easy to talk too .you helped me to get the best policy for me like you were getting the policy for yourself. Very friendly and caring. Thank you ”
- APAnonymous, Staunton, VACustomer since Aug 2022
“Personal service from a locally owned business! Highly recommend!”
- CAAnonymous, Waynesboro, VACustomer since Feb 2003
“Penni is great. We enjoy her. Professional and down to earth. ”
- DSAnonymous, Craigsville, VACustomer since Sep 2002
“Y’all have taken care of me and my family for over 20 years. I wouldn’t have stayed that long if you and your staff wasn’t good people. ”
- CMAnonymous, Staunton, VACustomer since Nov 2022
“I love how easy the paying option is and I appreciate the emails reminding me about payment! ”
- PGCrimora, VACustomer since Oct 2003
“Staff is always friendly, clean environment, always answers question when needed information ”
- GDAnonymous, Staunton, VACustomer since Aug 2023
“We especially appreciate the ability to ask for and receive competitive quotes from different providers. This is something you just can’t get from a company agency. I let’s us know we’re getting the best possible value in insurance coverage.”
- DLStaunton, VACustomer since Jan 2016
“Very informative and knowledgeable. ”
- SSStaunton, VACustomer since Aug 2013
“We appreciate your care and attention to detail. Thank you.”
- JMWaynesboro, VACustomer since Jan 2004
“I just recommended your services a couple of days ago. Whether I have needed to use your services frequently; I have confidence my claims will be handled in a timely manner.”
- DCStaunton, VACustomer since Jun 2017
“Staley provides personal service. If I call with a problem or need a policy change I know that I will be communicating with someone who will take care of it asap.”
- SDAnonymous, Charlottesville, VACustomer since Jun 2022
“Always there to answer any questions and taking care of the questions, thanks for everything ”
- CSAnonymous, Staunton, VACustomer since May 2022
“Office workers always answer the phone, quickly and courteously. All inquiries are intertwined with quick and informed answers. Our difficulty with payment from our out of town bank was resolved promptly.”