Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Ggearbox60, Staunton, Virginia
“Penny was thorough and explained everything. So much better than online/ over the phone.”
- BPBettie P., Staunton, Virginia
“Penny is the best! She worked with us to obtain the best policy with great coverage at a premium we can afford! Highly recommend Penny Knapp and Staley Insurance! Bettie and Steve Plecker”
- LHLeroy H., Staunton, Virginia
“Penny is great has handled my home owners for years.”
teri c., Staunton, Virginia“Peggy was absolutely wonderful to work with. She was very patient and explained everything clearly. Was willing to work with me for my “bad breed dog”. She took her time to go through everything and made sure I understood. Was great at answering questions and didn’t make me feel like she was in it to get the money. Wonderful experience and will be back with any future needs. Definitely recommend her to anyone getting first time house insurance”
Sue C., Staunton, Virginia“Friendly knowledgable and extremely helpful and excellent to work with…thank you Penny Knapp for all your help”
- AUAntoine U., Staunton, Virginia
“I’ve had nothing but a wonderful experience working with this company; they’ve treated Me with respect and are completely reliable and trustworthy. 100% recommend working with them, especially the agent Fred.”
- AMAndrew M., Staunton, Virginia
“Awesome experience she now what she’s doing. Very helpful in explaining my coverage.”
- TTTim T., Staunton, Virginia
“Penny is great”
- WWayne, Staunton, Virginia
“Great place to get insurance. Pleasant knowledgeable
personnel.” - DSdoug S., Staunton, Virginia
“Penny. Alway been great service. Customer for many years and no plans to change.”
- RSRichard S., Staunton, Virginia
“Great customer service and explained each line item cost very thoroughly.”
- DHDavid H., Staunton, Virginia
“Penny is friendly and very nice to work with. I recommend everyone to call and ask for her. Tell them I sent you”
Derek F., Staunton, Virginia“Penny is amazing! Quick to respond and always gets the job done no matter what!”
Carol C., Staunton, Virginia“Already loving this experience. Being well taken care . By Ms .Katie Miller. Glad to be in this family”
Cody M., Staunton, Virginia“Penny is a gem to work with!!”