Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DFAnonymous, Waynesboro, VACustomer since Mar 2016
“Great customer service. ”
- SPAnonymous, Fishersville, VACustomer since Sep 2009
“I have always been a very happy customer with you all there at Staley over the years..There has never been a time where i was unhappy with my services there or the staff..You and your staff have always took the time out to answer any questions that i may have had and have always provided great customer service to me..Thank you for all you do..Looking forward to many more great years with Staley Ins”
- JTAnonymous, Staunton, VACustomer since Apr 2017
“Great customer service . Staff is very friendly and easy to work with . They work with you to get you the best rates possible, great group to have on your side. ”
- MAAnonymous, Staunton, VACustomer since Jul 2014
“When we had a claim you were right on top of things getting us a check quickly.”
- JDAnonymous, Ashburn, VACustomer since Jul 2016
“Fred Shaner is the man with the plan! Always quick to respond, extremely informative, and a great source of information as my fiancée and I updated registration on our vehicles, rented our first property together, and bought our first home! Fred was there through it all, guiding us through renters, auto, home, life insurance, and as always, delivering for the best price.
We couldn’t be happier!
” - MWAnonymous, Craigsville, VACustomer since Nov 2013
“You did research to see if we were in the best product and found that we weren’t. Changing to a different company provided us more coverage and saved us a lot of money.”
- TGFort Defiance, VACustomer since Jan 2006
“Able to adjust and find better valued home insurance package vs the one we had which increased over 25% since first purchasing ”
- CLStaunton, VACustomer since Aug 2012
“Wonderful customer service!”
- MMGrottoes, VACustomer since Mar 2012
“Always available to answer questions, and always return phone calls.
Looks out for our best interest.
” - JJAnonymous, Staunton, VACustomer since Jul 2013
“Best service we’ve ever had! Quick response and always on top of things.”
- PPAnonymous, Waynesboro, VACustomer since May 2013
“Quick and courteous service from the entire staff at Staley Insurance.”
- EOAnonymous, Lexington, VACustomer since Apr 2012
“I have been using Staley Insurance for both my personal and business insurance needs and Chris and Mark have always provided me with competitive prices and incredible customer service. I do appreciate the prompt Certificates of Insurance and annual reviews at my shop and their desire to learn more about my company so they can continue to offer me the best insurance at the best prices.”
- BBWaynesboro, VACustomer since Aug 2017
“Worked hard to find the best deal for the customer. Knowledgeable representatives ”
- BWAnonymous, West Augusta, VACustomer since Aug 2017
“This insurance company is very easy to work with. The appointment was timely and the agent was genuinely concerned with finding me the lowest insurance rate possible with the insurance provider that suited my needs best. ”
- SLAnonymous, Staunton, VACustomer since Sep 2017
“It’s nice to speak to someone that cares when you call!! If there is a question it’s answered if there is a problem it’s solved and promptly I might add. Not just one agent in the office but everyone that works there is always willing to help. I am treated like family and that is what this world needs a lot more of. Thank you Staley Insurace!!!”