Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MPAnonymous, Staunton, VACustomer since Aug 2006
“The customer service , always being able to speak to someone”
- BMChurchville, VACustomer since May 2002
“Penny has always been responsive with answers even when they were just a bunch of questions. My needs have changed with kids getting older and she has helped them as well as she has helped me. Thank You!”
- JVAnonymous, Staunton, VACustomer since Sep 2005
“Great to work with. I recommend Staley INS.”
- VYStaunton, VACustomer since Mar 2017
“very good response to inquiries”
- BCAnonymous, Staunton, VACustomer since May 2010
“Always willing to help and determined to find answers to our questions.”
- GSAnonymous, Craigsville, VACustomer since Oct 2016
“Service has been outstanding. From day one, explaining the complete policy and showing where I was not covered as I had been told from my former insurance. Just a phone call away and questions or changes are answered and done quickly. ”
- RSAnonymous, Staunton, VACustomer since Aug 2016
“I can always ask questions anytime and get what I need. I have an outstanding rate and love the coverage ”
- GLAnonymous, Goodview, VACustomer since Jan 2015
“Chris and his team have serviced our commercial policy needs for several years now with superior customer service. He always delivers accurate, sound and professional advice when called upon. We give Staley Insurance our vote of confidence.”
- EFAnonymous, Staunton, VACustomer since Aug 2017
“The personalized experience. I was treated as a person and not as a number.”
- SGAnonymous, Waynesboro, VACustomer since Sep 2008
“Fred Shaner is the absolute BEST. He told us about a coverage that we didn’t know we had. 4 months after buying our dream home, the a/c unit blew up. With this coverage that we have we only had to pay a small deductible. WE THANK GOD EVERY DAY for Mr. Shaner informing us of this. He is awesome. We highly recommend Fred and Staley Insurance. We tell all of our friends and family that are seeking insurance.”
- SHAnonymous, Staunton, VACustomer since Aug 2016
“My agent has always given me top-notch attention and provided me with information where I never had to ask twice for anything and matters are handled so timely. ”
- CFAnonymous, Waynesboro, VACustomer since May 2017
“Best rates and you work for your customers!”
- LBAnonymous, Waynesboro, VACustomer since Jul 2008
“Always there when I need them friendly staff. I love the personal experience able to go and actually talk to someone. I’m a veteran and considered using USAA. But wouldn’t have the 1:1 experience face to face ”
- ECStaunton, VACustomer since Dec 2014
“Staley Insurance got the best rates with good coverage for us. They also were quick to respond to claims and made sure the claims were settled to our satisfaction.”
- TJAnonymous, Stuarts Draft, VACustomer since Jul 2016
“Lover the personalization… ”