Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RRAnonymous, Waynesboro, VACustomer since May 2001
“The folks at Staley Insurance have always been helpful, efficient, and ready to go the extra mile whenever I’ve called them. I can’t imagine having my coverage with anyone else.”
- TMWaynesboro, VACustomer since Jan 2003
“Always get back to me promptly if I have a question or need to change something.”
- HBAnonymous, Staunton, VACustomer since Mar 2017
“I was in an accident in August unfortunately I automatically called the customer service number to claim my accident. The office here in town was already closed. October came round and I had no info on whats was going on so I called the in town office and spoke to Fred, who has help me since day one. Fred automatically got things working and done. Not even 2 weeks later. Very appreciative of him and you guys. ”
- AKAnonymous, Staunton, VACustomer since Mar 2013
“Been very happy with the availability of agents and their helpfulness all the time”
- SHAnonymous, Greenville, VACustomer since Nov 2017
“Mark was wonderful and helped us in every way possible, I have already referred a friend to him that needs help. You guys are wonderful at trying to help people in a bind as much as possible.”
- SWAnonymous, Vinton, VACustomer since Mar 2005
“Staley insurance is always quick and efficient when I need their service. Their prices are very competitive. And they have always been very fair and generous with my claims. Thank you Staley for being in my life!”
- SRAnonymous, Staunton, VACustomer since Feb 2016
“Always very helpful and prompt to respond to any questions or concerns I may have, regardless of how many they are at once!”
- SLAnonymous, Staunton, VACustomer since Sep 2015
“At Staley Insurance none of my questions or concerns go unanswered or unresolved. I have personal and business insurance through Staley and at times I need same day or ASAP responses, the promptness to helping get what we need right when we need it is unprecedented. But the most important reason I stay with Staley, they care! I am never treated as a $, I am a person and my insurance needs matter to them. Thanks Staley Insurance!”
- BSAnonymous, Craigsville, VACustomer since Feb 2005
“Everyone has always looked out for our best interests.”
- ASGrottoes, VACustomer since Apr 2003
“Always available to answer our questions and we don’t worry about our coverage.”
- MDAnonymous, Fairfield, VACustomer since Mar 2003
“Always prompt in responding, going above and beyond when we needed to make last minute changes in car insurance, as you agreed to stay after closing hours to assist us. This is highly unusual these days to receive this level of customer support. ”
- WDWaynesboro, VACustomer since Nov 2008
“The staff is always very helpful and courteous.
A recent claims for towing and cracked windshield were handled quickly and without any hassle.” - MMAnonymous, Craigsville, VACustomer since Apr 2004
“you are always there we need a question answered and a phone call away.”
- WLAnonymous, Waynesboro, VACustomer since Sep 2016
“Great and pront customer service. Fred is always available to answer any questions we have. We are very impressed and happy with Staley insurance. ”
- ICRaphine, VACustomer since Feb 2000
“In today’s society it is wonderful that a person answers the phone. Everyone is very thoughtful and helpful.”