Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MR

    “Penny was very thorough and answering all of my questions she even went a step further and explain some things I have never been told about car insurance”

  • FC

    “Derek was awesome! He’s very helpful and accommodating. ”

  • JW

    “You took our needs and priced our policy to beat the competitors and were very nice to work with!”

  • GM

    “Personal and customized service
    Well researched answers and responses to customer inquiry

  • GF

    “Have had all my insurance with Staley for many, many, years. My home, auto, business, and rental properties insurances. Customer service has been great, no complaints.

  • AM

    “ Excellent people to work with! I have been dealing with them since years. We use them for my businesses, my home, all our vehicles and life insurance. They provide Excellent service ”

  • RL

    “Customer service has always been great, & they have always been there to answer any question I may have had. I am very satisfied.”

  • GF

    “Have had all my insurance with Staley for many, many, years. My home, auto, business, and rental properties insurances. Customer service has been great, no complaints.”

  • KL

    “Good communication ”

  • “I couldn’t recommend any other insurance company more than this one. I came in at 5:45, hoping they could help me. They did not hesitate on helping me get my own insurance for my car. Fred was nice enough to stay after closing to make sure that I was satisfied with outcome he presented me. Penny was also nice enough to go ahead and print all my paperwork out so I could just walk and walk back out in 20 minutes. Thank you so much!

  • SL

    “I love how available Fred is and that we have a personal relationship with him.”

  • CK

    “Friendly service ”

  • KA

    “Penny was so patient and so kind. She listened to all of my concerns and answered all of my questions. She was professional and knowledgeable making it easy to trust in her expertise! ”

  • MR

    “Penny was exceptional, very friendly…I am very pleased with my experience obtaining insurance today!!

  • ST

    “I like the customer service!!! In meeting with staff I feel that they listen and try to provide the best product. Options are provided and discussed, Follow up phone calls are reminders are provided.”